1. How do I disconnect from MYOB?
In Flex Catering, Go to System > Integrations, Accounting tab and click Disconnect.
2. What doesn’t Flex Catering integration do?
The integration between Flex Catering and MYOB allows you to send your orders in Flex Catering to MYOB. It also send the respective customers, products and payment.
3. How do payment processing fees appear in MYOB?
Flex Catering doesn’t pass payment processing fees to MYOB. In addition, we don’t charge a payment processing fee. Your credit card merchant may charge you a merchant fee and normally provide a separate invoice for that. You will need to manually enter that fee in MYOB.
4. How do I reconcile sales data synced to MYOB?
There are two ways. 1) You can go to the Orders List in Flex Catering and by ticking on the green tick next to each order it will take you straight to the respective order/Invoice in MYOB. 2) You can issue reports in Flex Catering which displays all orders imported to MYOB and totals. You can then check the data is correct between both systems.