FAQs

1. How do I disconnect from QuickBooks?

In Flex Catering, Go to System > Integrations, Accounting tab and click Disconnect.

2. What doesn’t Flex Catering integration do?

The integration between Flex Catering and QuickBooks allows you to send your orders in Flex Catering to QuickBooks. It also send the respective customers, products and payment.

3. How do payment processing fees appear in QuickBooks?

Flex Catering doesn’t pass payment processing fees to QuickBooks. In addition, we don’t charge a payment processing fee. Your credit card merchant may charge you a merchant fee and normally provide a separate invoice for that. You will need to manually enter that fee in QuickBooks.

4. How do I reconcile sales data synced to QuickBooks?

There are two ways. 1) You can go to the Orders List in Flex Catering and by ticking on the green tick next to each order it will take you straight to the respective order/Invoice in QuickBooks. 2) You can issue reports in Flex Catering which displays all orders imported  to QuickBooks and totals. You can then check the data is correct between both systems.