Orders & Products

  • Pack product is a fixed combination of 2 or more products (lunch with sandwich, salad and juice) 
  • Como product is the combination of products with ability for selection of items (lunch options: sandwich, pasta, pizza).

Yes, you can add a delivery fee for a specific product. It is called extra delivery fee. It will apply on top of the default delivery fee available. 

An Abandoned Cart can be converted to an order. You can see the abandoned cart order in your admin. You can see the content in the cart for the order abandoned during the shopping process. If the client created an account or logged in you can also see their information such as name, email and phone number. 

Yes, it’s called attributes in Flex Catering. 

Yes, Flex Catering coupon discount with several different business rules. In addition a discount can be directly applied to an order.

Unfortunately this function is not yet available, but it is already on our customers’ wish list.

The credit card surcharge can be set up as a percentage of the total order/invoice.

Flex Catering allows you to charge the following fees: 

  • Delivery Fees (Fixed or By Zip/Postcode)
  • Credit Card Surcharge Fee
  • Service Fee (Tip)

Yes, your customers choose the delivery date & time in the shopping cart. You can set deadlines in the system for same-day, next-day delivery, second-next-day delivery and even for orders for Mondays if they are received on the previous Friday. The cut-off times are applicable at order level and product level. So you can have products with specific cut-off times. 

Google Rating
5.0

Google Review

Flex Catering
5.0
Based on 6 reviews
powered by Google
Joseph Calnan
Joseph Calnan
20:11 15 Dec 19
Great software for our small catering company. It has revolutionised the way we work from taking orders online to invoicing. The team at Flex have also been incredibly helpful throughout the whole process and are immediately available if/when we have any issues/questions.
Lauren Hamilton
Lauren Hamilton
23:27 28 Nov 19
Excellent service and support from the team - great to easily be able to problem solve as needed. Product fits our needs, makes things easy and is simple to use if you have some (small amount) of experience with similar software. A great solution.
Rael Ross
Rael Ross
02:11 18 Nov 19
Hands down, the best catering software we have ever come across!
Peter Botros
Peter Botros
01:23 05 Aug 19
Flex Catering was the best business decision we made. It has built consistency within the business and provided transparency for our customers. Now customers can view and order from our online menu. Our staff can easily identify the confirmed orders and print specific production reports for the kitchen and drivers. Customer support is always online and very helpful. New versions are released every few weeks or so with nice additional features which are always very welcome and helpful. A big thumbs up to the Flex team :)
Email David
Email David
00:14 14 Apr 19
Very quick, very good and getting better all the time - great customer experience
John Mulligan
John Mulligan
20:27 11 Mar 19
Flex catering provide a great personalised service an excellent product that is constantly evolving based on feedback from their clients. Well done.
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