Unrivaled Grocery Catering Software

Catering Workflow

  • Quotes with approval
  • Branded online ordering
  • Easily create orders in store
  • Orders management
  • Integrated payments
  • House account invoicing
  • CRM & Automation
  • Menu management
  • Kitchen production, reports & Delivery
  • Integrations

Branded Online Ordering & Portal

  • Branded online ordering site
  • Offer pickup or local delivery
  • Customer portal with order history and change order
  • B2B & B2C features
  • Dedicated menus per customer
  • Favourites
  • Allocate price lists
  • Set cut-off times
  • Manage closure periods
  • Multi address per customer

Kitchen Production & Delivery

  • Integrated with local delivery services
  • Generate professional reports
  • Share with kitchen, packing, and dispatch teams
  • Create prep sheets, production lists, worksheets, and summaries
  • Fully customizable with filters and selectable columns
  • Export to Excel or print

Unleash the power of our grocery catering software

View Plans & Feature List

Powerful Tools. Simplified Workflow

1

End-to-End Catering Workflow

Manage catering orders placed online, in-store, or by phone in one system.

From the first order to kitchen production and final delivery, Flex keeps grocery catering operations seamless and efficient.

2

Branded Online Ordering

Showcase your store’s menu online with a professional, customizable ordering site.

Set cut-off times, manage order volume per time slot, handle store closures, and create customer-specific menus and price lists. All built natively into the platform with a fully branded experience.

3

Integrated Payments

Collect deposits or full payments securely online.

Offer invoicing for account customers while keeping checkout simple for regular shoppers.

4

Create Orders In-Store

Easily create catering orders directly in-store or over the phone.

Staff can quickly generate quotes, add items, apply discounts, and process payments — ensuring catering sales are captured no matter how customers place their orders.

6

CRM & Customer Management

Capture, track, and manage repeat catering clients and store accounts.

Build loyalty with customer histories, order tracking, and targeted offers.

7

Pickup and Delivery Features

Streamline catering logistics with built-in pickup and delivery tools. Assign routes, share delivery notes, and capture proof of delivery with the integrated Driver App.

For last-mile flexibility, connect with local delivery services while keeping customers updated in real time.

8

Kitchen Production & Reports

Generate prep sheets, production lists, packing guides, and financial reports in seconds.

Reports are fully customizable with filters and exportable to Excel or PDF for sharing with kitchen, packing, and logistic teams.

Hear What Our Clients Say

Pete's Fresh Market, Chicago Pete's Market in Chicago uses Flex Catering Software
Google Rating
5.0
Google Review
Flex Catering place picture
4.8
Based on 16 reviews
powered by Google
Melanie profile picture
Melanie
08:54 06 Nov 24
We have been using Flex Catering for over 4 years in our Perth based catering business. We chose Flex after researching several other platforms and it was the best decision we ever made for the business. From the very start, we were amazed at the amount of time we saved on administration in both the office and kitchen. At first we were concerned about the cost of switching to an online catering program as we are a small business. However not only was Flex the most competitively priced platform, it ended up saving us the cost of another full time wage in the office. Our customers also love the online ordering system as is easy for them to place orders and pay online, and our overall business increased as a result. The support is great and they respond to any query or request very quickly. They are also always updating the program with even more new features and are responsive to suggestions from their clients. We highly recommend Flex Catering for any size catering business.
Daniel Kruithoff profile picture
Daniel Kruithoff
23:29 02 Oct 24
It’s been 12 months now since we switched to Flex Catering for our catering business. It’s THE best decision we could have made for our business. The platform delivers stability and real flexibility. The team is responsive and have been great to work with. Highly recommend.
Beth George profile picture
Beth George
23:08 10 Oct 23
Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders
Scott Simpson profile picture
Scott Simpson
09:41 10 Oct 23
I use Flex as a catering software for corporate catering and I would highly recommend it to anyone in the same space. Very easy to use and simple to customise for your own business. The Flex team are quick to respond to queries and happy to add recommendations to their platform. Great business and great software.
Joseph Calnan profile picture
Joseph Calnan
20:11 15 Dec 19
Great software for our small catering company. It has revolutionised the way we work from taking orders online to invoicing. The team at Flex have also been incredibly helpful throughout the whole process and are immediately available if/when we have any issues/questions.
Lauren Hamilton profile picture
Lauren Hamilton
23:27 28 Nov 19
Excellent service and support from the team - great to easily be able to problem solve as needed. Product fits our needs, makes things easy and is simple to use if you have some (small amount) of experience with similar software. A great solution.
Rael Ross profile picture
Rael Ross
02:11 18 Nov 19
Hands down, the best catering software we have ever come across!
Peter Botros profile picture
Peter Botros
01:23 05 Aug 19
Flex Catering was the best business decision we made. It has built consistency within the business and provided transparency for our customers. Now customers can view and order from our online menu. Our staff can easily identify the confirmed orders and print specific production reports for the kitchen and drivers.
Customer support is always online and very helpful. New versions are released every few weeks or so with nice additional features which are always very welcome and helpful.
A big thumbs up to the Flex team :)
Email David profile picture
Email David
00:14 14 Apr 19
Very quick, very good and getting better all the time - great customer experience
John Mulligan profile picture
John Mulligan
20:27 11 Mar 19
Flex catering provide a great personalised service an excellent product that is constantly evolving based on feedback from their clients. Well done.
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