Last Updated: 11/April/2019
We take your privacy seriously. We’re committed to protecting the privacy of any personal data you give us and we comply with all relevant data protection legislation (GDPR) including UK privacy laws and the EU General Data Protection Regulation (GDPR).
Flex Catering (“www.flexcateringhq.com”), “we” or “us” and the website address “www.flexcateringhq.com” also meaning the website and references to “our Site” and “our Website”.
The term “you” refers to you, the customer, and any of your customers that use our Service, and any visitor to our Site.
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website and software.
We will use your personal information for legitimate interest such as fulfilling our contractual obligations with you. We will make sure that we take into account any potential impact that such use may have on you. Our legitimate interests will not automatically override your interests and we won’t use your information if we feel that your interests override ours (unless, of course, you provide your consent or we have a contractual or legal obligation to use your information in that way).
In order to carry out our obligations under a contract between you and us, we must process the information you give us. Some of this information may be personal information.
We may use your information to:
If you want to sign up to receive our newsletter we will collect personal data from you, namely your email address, name, phone and other information you provide during the newsletter signup process.
We continue to process your information until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You can withdraw your consent to receive our newsletters at any time by unticking the newsletter signup option or unsubscribing directly from a newsletter you have received.
We treat any payment information with the highest level of security and only provide it to our payment partners for the purpose of charging your card or bank account.
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to give you the appropriate support. We keep personally identifiable information associated with your message, such as your name and email address.
If your support requirement requires us to contact some other person, we may decide to give to that other person some of the information in your to assist in your support requirements.
Cookies we may use:
To find out more about cookies visit www.allaboutcookies.org
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We may record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution. We may use a third party provider to collect this information such as Google Analytics.
We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
To obtain a copy of the personally identifiable information you request that in writing. We will email you a copy of your personal information in a CSV format. CSV files can be opened using Microsoft Excel or an equivalent product.
If you wish us to remove personally identifiable information you may contact us or request that through the website. This may limit the service we can provide to you.
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
However, it our client’s responsibility and obligation to comply and manage your data according to any laws and regulations pertinent to the region where they operate. We do not use, share, sell or trade any personal information stored in our client’s database.
You can read about your rights and our obligations in regards to your personal data in the link: www.knowyourprivacyrights.org
If you have any concerns or questions please contact us on [email protected]