Make B2B Ordering Easier for Your Customers

Provide customers with a branded online ordering portal where they can browse approved products, view their pricing and place orders at any time.

  • Customer-specific products and pricing
  • Private customer ordering portals
  • Order minimums and cut-off times
  • Delivery and collection options
  • Repeat ordering for regular customers
  • Online payments and account ordering

Manage Every B2B Order in One Place

Centralise customers, products, orders, pricing, production, payments and delivery so your team has complete visibility from order placement through to fulfilment.

  • Business Dashboard

  • Order management and approvals

  • Customer Portal

  • Product catalogues and price tiers

  • Customer and account management

  • Dispatch and routing

  • Order exports and integrations

  • Production and packing reports

Manage More Orders with Less Manual Work

Connect customer ordering, production and fulfilment in one streamlined platform.

Connect Ordering, Production and Delivery

1 Customer Order

2 Review and Confirmation

3 Production

4 Packing

5 Delivery

6 Invoice and Payment

Own your customer relationships and accept orders without commissions.

 

 

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Reduce manual order entry

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Give customers an easier ordering experience

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Improve visibility across production and fulfilment

Sarah

Ottimo Coffee
We’ve seen an increase in online coffee orders from cafes and restaurants. All orders come to one place and allow us to sync with our daily production. We love the production and dispatch reports. We can run b2b campaigns that we never imagined we could.

See How Flex Fits Your B2B Food Operation. Explore the tools available for customer ordering, account pricing, production, invoicing and delivery.

  • B2B online ordering
  • Customer-specific pricing
  • Product catalogues
  • Production and packing
  • Invoicing and payments
  • Delivery management
  • Multi-location support
  • Integrations and reporting

B2B FOOD ORDERING SOFTWARE

Contact Us

Tell us about your ordering and fulfilment requirements, and our team will show you how Flex can support your operation.

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    Why Food Businesses Choose Flex

    Built for Complex Food Orders

    Flexible for Growing Operations

    Guided Onboarding and Support

    Frequently Asked Questions

    Can Flex manage customer-specific pricing?

    Yes. Flex can support pricing tiers and customer-specific product access, helping businesses manage negotiated pricing and approved catalogues for different accounts.

    Can customers place orders through private portals?

    Yes. Customers can be given access to branded ordering portals with the products, pricing, delivery options and ordering rules relevant to their account.

    Is Flex suitable for food manufacturers?

    Flex can support light food manufacturers that need to manage customer orders, product catalogues, production requirements, invoicing and delivery. It is not positioned as a full manufacturing ERP or MRP platform.

    Can Flex manage production and fulfilment?

    Yes. Confirmed orders can feed into production reports, preparation sheets, packing documents, labels and dispatch workflows.

    Does Flex support multi-location businesses?

    Yes. Flex can support multiple ordering, production or fulfilment locations while providing centralised customer, order and reporting visibility.

    How long does onboarding take?

    Most clients complete onboarding within 2–3 weeks, depending on their products, customers, locations, integrations and training requirements. The Flex team guides each client through configuration and launch.

    Google Rating
    5.0

    Google Review

    Flex Catering place picture
    4.5
    Based on 17 reviews
    Melanie profile picture
    Melanie
    2 years ago
    We have been using Flex Catering for over 4 years in our Perth based catering business. We chose Flex after researching several other platforms and it was the best decision we ever made for the business. From the very start, we were amazed at the amount of time we saved on administration in both the office and kitchen. At first we were concerned about the cost of switching to an online catering program as we are a small business. However not only was Flex the most competitively priced platform, it ended up saving us the cost of another full time wage in the office. Our customers also love the online ordering system as is easy for them to place orders and pay online, and our overall business increased as a result. The support is great and they respond to any query or request very quickly. They are also always updating the program with even more new features and are responsive to suggestions from their clients. We highly recommend Flex Catering for any size catering business.
    Daniel Kruithoff profile picture
    Daniel Kruithoff
    2 years ago
    It’s been 12 months now since we switched to Flex Catering for our catering business. It’s THE best decision we could have made for our business. The platform delivers stability and real flexibility. The team is responsive and have been great to work with. Highly recommend.
    Beth George profile picture
    Beth George
    3 years ago
    Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders
    Scott Simpson profile picture
    Scott Simpson
    3 years ago
    I use Flex as a catering software for corporate catering and I would highly recommend it to anyone in the same space. Very easy to use and simple to customise for your own business. The Flex team are quick to respond to queries and happy to add recommendations to their platform. Great business and great software.
    Joseph Calnan profile picture
    Joseph Calnan
    7 years ago
    Great software for our small catering company. It has revolutionised the way we work from taking orders online to invoicing. The team at Flex have also been incredibly helpful throughout the whole process and are immediately available if/when we have any issues/questions.
    Lauren Hamilton profile picture
    Lauren Hamilton
    7 years ago
    Excellent service and support from the team - great to easily be able to problem solve as needed. Product fits our needs, makes things easy and is simple to use if you have some (small amount) of experience with similar software. A great solution.
    Rael Ross profile picture
    Rael Ross
    7 years ago
    Hands down, the best catering software we have ever come across!
    Peter Botros profile picture
    Peter Botros
    7 years ago
    Flex Catering was the best business decision we made. It has built consistency within the business and provided transparency for our customers. Now customers can view and order from our online menu. Our staff can easily identify the confirmed orders and print specific production reports for the kitchen and drivers.
    Customer support is always online and very helpful. New versions are released every few weeks or so with nice additional features which are always very welcome and helpful.
    A big thumbs up to the Flex team :)
    Email David profile picture
    Email David
    7 years ago
    Very quick, very good and getting better all the time - great customer experience
    John Mulligan profile picture
    John Mulligan
    7 years ago
    Flex catering provide a great personalised service an excellent product that is constantly evolving based on feedback from their clients. Well done.
    See All Reviews