Meet FlexInsight

FlexInsight is an AI-powered chat assistant that understands Flex Catering and can securely reference information from within your account. Instead of searching through settings or help articles, your team can ask questions in everyday language and receive relevant answers within seconds.

FlexInsight is the first stage of a broader AI capability within Flex Catering. It establishes the foundation for future tools to assist with areas such as report creation and order intake.

Get Help Using Flex Understand Your Account Settings Find Operational Information The Future of AI in Flex
Get Help Using Flex Understand Your Account Settings Find Operational Information The Future of AI in Flex
1

Get Help Using Flex

Ask questions about Flex features, workflows and configuration without having to search through documentation.

Examples:

  • How to process a refund?
  • How to adjust the closure periods?
  • How to create a combo product?
2

Understand Your Account Settings

Quickly check how your Flex account is currently configured.

Examples:

  • Is invoice auto-send enabled?
  • What is our minimum order amount?
  • What is our current cut off times?
3

Find Operational Information

Ask questions about orders and other operational information available within your account.

Examples:

  • Which orders are scheduled for tomorrow?
  • Are there any large upcoming orders?
  • What is the status of a particular order?

The exact examples should be limited to questions FlexInsight can reliably answer today.

4

The Future of AI in Flex

From Answers to Action

FlexInsight is beginning with intelligent, account-aware assistance, but its role in Flex will continue to grow.

This release establishes the foundation for future AI-powered capabilities, including report creation and order intake. Over time, FlexInsight will help teams move from simply finding information to completing everyday tasks through natural conversation.

Designed with account privacy in mind

FlexInsight can reference operational information and settings within your Flex account. Customer private information is not made available through the assistant.

Book a Demo Today

Experience smarter catering management with Flex Catering

Book A Demo
Google Rating
5.0

Google Review

Flex Catering place picture
Flex Catering
4.8
Based on 16 reviews
review us on
Melanie profile picture
Melanie
2 years ago
We have been using Flex Catering for over 4 years in our Perth based catering business. We chose Flex after researching several other platforms and it was the best decision we ever made for the business. From the very start, we were amazed at the amount of time we saved on administration in both the office and kitchen. At first we were concerned about the cost of switching to an online catering program as we are a small business. However not only was Flex the most competitively priced platform, it ended up saving us the cost of another full time wage in the office. Our customers also love the online ordering system as is easy for them to place orders and pay online, and our overall business increased as a result. The support is great and they respond to any query or request very quickly. They are also always updating the program with even more new features and are responsive to suggestions from their clients. We highly recommend Flex Catering for any size catering business.
Daniel Kruithoff profile picture
Daniel Kruithoff
2 years ago
It’s been 12 months now since we switched to Flex Catering for our catering business. It’s THE best decision we could have made for our business. The platform delivers stability and real flexibility. The team is responsive and have been great to work with. Highly recommend.
Beth George profile picture
Beth George
3 years ago
Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders
Scott Simpson profile picture
Scott Simpson
3 years ago
I use Flex as a catering software for corporate catering and I would highly recommend it to anyone in the same space. Very easy to use and simple to customise for your own business. The Flex team are quick to respond to queries and happy to add recommendations to their platform. Great business and great software.
Joseph Calnan profile picture
Joseph Calnan
7 years ago
Great software for our small catering company. It has revolutionised the way we work from taking orders online to invoicing. The team at Flex have also been incredibly helpful throughout the whole process and are immediately available if/when we have any issues/questions.
Lauren Hamilton profile picture
Lauren Hamilton
7 years ago
Excellent service and support from the team - great to easily be able to problem solve as needed. Product fits our needs, makes things easy and is simple to use if you have some (small amount) of experience with similar software. A great solution.
Rael Ross profile picture
Rael Ross
7 years ago
Hands down, the best catering software we have ever come across!
Peter Botros profile picture
Peter Botros
7 years ago
Flex Catering was the best business decision we made. It has built consistency within the business and provided transparency for our customers. Now customers can view and order from our online menu. Our staff can easily identify the confirmed orders and print specific production reports for the kitchen and drivers.
Customer support is always online and very helpful. New versions are released every few weeks or so with nice additional features which are always very welcome and helpful.
A big thumbs up to the Flex team :)
Email David profile picture
Email David
7 years ago
Very quick, very good and getting better all the time - great customer experience
John Mulligan profile picture
John Mulligan
8 years ago
Flex catering provide a great personalised service an excellent product that is constantly evolving based on feedback from their clients. Well done.
See All Reviews