Ecco Catering
(Melbourne, Australia)

Testimonial

“Flex Catering” team made an effort to understand our business to and offered solutions to improve our customer’s ordering needs and overall operation of our business. They listen to our feedback and delivered new functionalities. We feel they are out IT partners we can rely on. Flex Catering have never disappointed us.”

Results After Using Flex

Optimized online ordering for drop-off and corporate catering
Reduce mistakes by 50%
Saved 2 hours per day on data entry
Increased online sales support

About Ecco Catering

Ecco Catering and Café, established in East Melbourne, is a team of dedicated café and corporate catering professionals committed to delivering affordable, wholesome, rustic, and sustainably minded catering. Serving small businesses, corporate clients, and government organizations, owners Andrea and Chris remain hands-on in daily operations, ensuring the seamless delivery of exceptional service and quality.

Images and video

How Flex Made a Difference

Online ordering with dedicated prices and menus
Catering management software
Client account with re-order functionality
Quote and proposal builder
Auto invoicing
Kitchen production report
Packing slip
Dispatch report

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Google Rating

5.0

Google Review

4.5

Based on 17 reviews

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2 years ago

We have been using Flex Catering for over 4 years in our Perth based catering business. We chose Flex after researching several other platforms and it was the best decision we ever made for the business. From the very start, we were amazed at the amount of time we saved on administration in both the office and kitchen. At first we were concerned about the cost of switching to an online catering program as we are a small business. However not only was Flex the most competitively priced platform, it ended up saving us the cost of another full time wage in the office. Our customers also love the online ordering system as is easy for them to place orders and pay online, and our overall business increased as a result. The support is great and they respond to any query or request very quickly. They are also always updating the program with even more new features and are responsive to suggestions from their clients. We highly recommend Flex Catering for any size catering business.

Daniel Kruithoff

2 years ago

It’s been 12 months now since we switched to Flex Catering for our catering business. It’s THE best decision we could have made for our business. The platform delivers stability and real flexibility. The team is responsive and have been great to work with. Highly recommend.

3 years ago

Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders

3 years ago

I use Flex as a catering software for corporate catering and I would highly recommend it to anyone in the same space. Very easy to use and simple to customise for your own business. The Flex team are quick to respond to queries and happy to add recommendations to their platform. Great business and great software.

7 years ago

Great software for our small catering company. It has revolutionised the way we work from taking orders online to invoicing. The team at Flex have also been incredibly helpful throughout the whole process and are immediately available if/when we have any issues/questions.

Lauren Hamilton

7 years ago

Excellent service and support from the team - great to easily be able to problem solve as needed. Product fits our needs, makes things easy and is simple to use if you have some (small amount) of experience with similar software. A great solution.

7 years ago

Hands down, the best catering software we have ever come across!

7 years ago

Flex Catering was the best business decision we made. It has built consistency within the business and provided transparency for our customers. Now customers can view and order from our online menu. Our staff can easily identify the confirmed orders and print specific production reports for the kitchen and drivers.
Customer support is always online and very helpful. New versions are released every few weeks or so with nice additional features which are always very welcome and helpful.
A big thumbs up to the Flex team :)

7 years ago

Very quick, very good and getting better all the time - great customer experience

7 years ago

Flex catering provide a great personalised service an excellent product that is constantly evolving based on feedback from their clients. Well done.

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