Switch from Caterease to a modern, connected platform for events, drop-off catering, online ordering, proposals, production, payments and delivery.

Flex connects the complete catering workflow from the initial enquiry through to fulfilment. Manage customers, quotes, online and manually entered orders, event details, production requirements, payments and delivery from one central platform.

Sales, administration, kitchen and delivery teams can work from the same order information, reducing duplicate data entry and making it easier to manage updates throughout the order lifecycle.

Give corporate and retail customers a branded online ordering experience using your menus, pricing, modifiers, delivery options and ordering rules.

Customers can place orders directly with your business rather than relying on a third-party marketplace. Orders flow into Flex for review, payment, production and fulfilment, helping your team reduce manual order entry while maintaining control of the customer relationship.

Manage enquiries, customer details, sales opportunities and order history from one central CRM. Your team can track prospects from the first enquiry through to proposal, confirmation and future orders.

Flex helps catering businesses organise follow-ups, record customer requirements and maintain visibility across the sales pipeline. Existing customers, prospects and event contacts remain connected to their relevant orders, quotes and communications.

Create professional proposals using your menus, packages, services, staffing, equipment and pricing. Customers can review, approve and sign proposals electronically.

Once approved, proposal details remain connected to the customer, event and operational workflow, helping sales and operations teams stay aligned while reducing duplicate data entry.

Turn confirmed orders and events into clear operational documents for your team. Flex can generate BEOs, preparation sheets, production reports, packing documents, labels and other supporting paperwork from the order information already stored in the system.

Kitchen teams gain better visibility of quantities, menu items, preparation requirements and service details, helping reduce manual calculations and improve accuracy from production through to packing.

Plan deliveries, organise routes and give drivers access to the information they need while completing their runs. Delivery details remain connected to the relevant catering orders, helping dispatch and administration teams monitor fulfilment.

Drivers can access delivery addresses, customer instructions and order information from the field. Flex also supports delivery planning across multiple orders and locations, helping teams coordinate busy delivery schedules more effectively.

Create and manage individual products, catering packages, modifiers, pricing tiers and customer-specific menus from one central system.

Flex supports both simple drop-off menus and more detailed event packages, allowing businesses to configure ordering options around their operational needs. Menu updates flow through to proposals, online ordering and production, reducing the need to maintain the same information in multiple places.

View catering orders, events and important operational dates through a connected calendar. Teams can quickly understand what is happening across different days, locations and event spaces.

For businesses managing venues or function rooms, Flex can also support room availability, booking details and event requirements. Calendar visibility helps sales and operations teams coordinate bookings while reducing the risk of missed dates or scheduling conflicts.

Plan staffing requirements for catering orders and events, including roles, shifts, locations and service times. Staffing information remains connected to the relevant event or order so operational teams can understand what resources are required.

Flex can also connect with selected workforce management platforms, helping businesses coordinate scheduling alongside their wider catering workflow.

Manage equipment requirements alongside your catering orders and events. Add hire items, quantities, pricing and operational notes directly to proposals and confirmed bookings.

This gives sales and operations teams clearer visibility of what equipment is required, where it needs to go and when it must be returned. Equipment information can also flow into supporting documentation, helping reduce missed items during preparation, delivery and collection.

Accept deposits, partial payments and final balances while keeping payment activity connected to the relevant customer, order or event. Save customer card information and enable auto card payment as required.

Monitor customers, orders, sales, production, payments and operational performance through built-in reports and exportable data. Multi-location businesses can manage individual stores, venues or production sites while maintaining central visibility across the wider operation.

Flex integrates with selected accounting, delivery, marketing and staff rostering platforms. API access and documentation are also available for approved integration requirements, helping businesses exchange data with other systems.