Managing successful events involves much more than capturing enquiries. Flex connects sales, catering and operations in one platform. Whether you're coordinating private dining, corporate catering, weddings or venue events, Flex keeps every department working from the same information.
Convert website enquiries into structured sales opportunities with custom enquiry forms designed for hospitality and event businesses.
Automate reminders for your sales team so every enquiry, proposal and booking continues moving forward.
Deliver branded proposals that customers can review, approve and sign online.
| Capability | Flex | Questions to Ask |
|---|
Event Enquiries |
Capture enquiries directly from your website into a connected CRM. |
Does your current system convert enquiries into opportunities? |
Sales Workflow |
Manage proposals, follow-ups and approvals in one workflow. |
Manage proposals, follow-ups and approvals in one workflow. |
Event Operations |
Sales and operations work from the same event information. |
Does information need to be re-entered between departments? |
Venue Bookings & Event Management |
Manage venue bookings, calendars, events, catering and customer information from one connected platform. |
Can venue bookings, events, catering and customer management all be handled in the same system? |
Kitchen Production |
Advanced menu and recipe builder. Automatically generate production sheets, BEOs and packing documents. |
How are confirmed events prepared for kitchen and operations? |
Customer Support & Onboarding |
Local onboarding, training and ongoing support. |
Can you easily access knowledgeable local support when your team needs assistance? |
Instead of switching between multiple systems, Flex keeps your enquiries, customers, proposals, bookings, menus, payments and operational information connected throughout the entire event lifecycle.
Sales, events, catering and operations teams always work from the same information, helping reduce administration and improve communication.
Capture enquiries directly from your website and create customer records and sales opportunities.
Track every enquiry, proposal and confirmed booking while maintaining a complete history of customer interactions.
View tentative and confirmed bookings through an interactive calendar designed for hospitality businesses.
Coordinate venues, function rooms, catering orders and operational schedules with complete visibility across your business.
Create professional event proposals with pricing, packages, staffing and optional services.
Customers can review proposals, pay deposits and approve bookings online, helping your team confirm events faster.
Build catering menus, recipes, costing, event packages, beverage selections and optional extras from one central catalogue.
Update pricing, products and packages once and keep them consistent across proposals, online ordering and production documents.
Robust kitchen production tools. Generate production sheets, BEOs, kitchen reports, labels and operational paperwork directly from confirmed bookings.
Reduce manual preparation while giving kitchen and event teams accurate production information.
Schedule staff, equipment and operational requirements alongside every event.
Keep service teams aligned with clear staffing requirements and event schedules.
Track equipment, furniture, hire items and operational resources as part of every booking.
Know exactly what is required for setup, service and pack-down.
Accept deposits, installments and final payments while keeping customer and booking information connected.
Monitor outstanding balances throughout the booking lifecycle.
Monitor enquiries, conversions, bookings, sales and operational performance with built-in reporting.
Connect Flex with accounting systems, marketing platforms and approved integrations to reduce duplicate administration.
Discover how Flex helps hospitality businesses manage enquiries, bookings, catering and event operations from one connected platform.
View Plans & Feature List
Yes. Flex is a comprehensive alternative to Tripleseat for hospitality businesses that need to manage enquiries, venue bookings, catering, proposals, production, delivery and customer relationships from one connected platform.
Flex supports the complete workflow from the first enquiry through to event delivery and invoicing, helping sales and operations teams work from the same information.
Flex may replace Tripleseat for businesses looking for a broader platform that connects event sales with catering and operational workflows.
The best fit depends on your current processes, required integrations and the features your team uses. A Flex demonstration can be tailored around your existing workflow to help you evaluate the differences.
Flex is designed for hospitality and event businesses, including venues, hotels, restaurants, caterers, clubs, function centres, universities and multi-location hospitality groups.
It can support venue bookings, catered events, corporate orders, weddings, functions and other event-based workflows.
Yes. Flex includes enquiry management, CRM, proposals, calendars, venue and room bookings, event documentation, payments, production planning and reporting.
This allows teams to manage both the sales and operational stages of an event within the same platform.
Yes. Catering operations are a core part of Flex.
Confirmed bookings can flow into menu planning, kitchen production, packing, delivery, invoicing and reporting without requiring staff to recreate the event in a separate catering system.
Yes. Customers can review professional branded proposals, approve quotations and electronically sign documents online. Once approved, the information remains connected to the booking and operational workflow.
Flex provides onboarding, training and ongoing support to help your team configure the platform and transition its workflows.
The onboarding process can include account setup, menu and customer imports, system configuration, integration setup and staff training, depending on the agreed implementation scope.
Yes. Flex Catering is an Australian-owned software company with customers across Australia, New Zealand, North America and other international markets.
