Events & Venues FAQs

Can Flex manage both catering orders and events?

Yes. Flex supports both day-to-day catering orders and larger events from a single platform, helping businesses manage everything from simple drop-off catering to complex event operations.

Can I create proposals and quotes?

Yes. Flex allows you to create professional proposals and quotes that can include menus, pricing, event details and terms. Proposals can be customised to suit your business and shared electronically with customers.

Can customers approve proposals online?

Yes. Customers can review proposals online and approve them electronically, helping streamline the booking process and reduce paperwork.

Can Flex generate Banquet Event Orders (BEOs)?

Yes. Flex can generate Banquet Event Orders (BEOs) containing the information your team needs to prepare and deliver successful events.

Can I manage multiple venues or function spaces?

Yes. Flex supports businesses operating one or multiple venues, allowing you to manage bookings, availability and event information from a single platform.

Can I manage rooms and event spaces?

Yes. Flex helps manage rooms and event spaces, making it easier to organise bookings and avoid scheduling conflicts.

Can I manage event staffing?

Yes. Flex includes tools to help organise staffing requirements for events, allowing you to plan resources alongside your catering operations.

Can I manage equipment for events?

Yes. Flex helps manage equipment requirements as part of the event planning process, helping ensure the right items are allocated for each event.

Can I collect deposits and payments?

Yes. Flex supports deposits and payments throughout the event booking process, making it easier to manage customer payments from enquiry through to completion.

Can I manage event timelines and important dates?

Yes. Flex helps keep important event information organised, making it easier to coordinate key dates, deadlines and activities throughout the planning process.

Can multiple team members work on the same event?

Yes. Flex allows authorised team members to collaborate on event planning, helping departments stay aligned throughout the booking and delivery process.

Can I customise proposals?

Yes. Flex proposals can be customised to reflect your branding, menus, pricing and business requirements, helping you present a professional and consistent customer experience.

Google Rating

5.0

Flex Catering

4.5

Based on 17 reviews

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Melanie

2 years ago

We have been using Flex Catering for over 4 years in our Perth based catering business. We chose Flex after researching several other platforms and it was the best decision we ever made for the business. From the very start, we were amazed at the amount of time we saved on administration in both the office and kitchen. At first we were concerned about the cost of switching to an online catering program as we are a small business. However not only was Flex the most competitively priced platform, it ended up saving us the cost of another full time wage in the office. Our customers also love the online ordering system as is easy for them to place orders and pay online, and our overall business increased as a result. The support is great and they respond to any query or request very quickly. They are also always updating the program with even more new features and are responsive to suggestions from their clients. We highly recommend Flex Catering for any size catering business.

Daniel Kruithoff

2 years ago

It’s been 12 months now since we switched to Flex Catering for our catering business. It’s THE best decision we could have made for our business. The platform delivers stability and real flexibility. The team is responsive and have been great to work with. Highly recommend.

Beth George

3 years ago

Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders

Scott Simpson

3 years ago

I use Flex as a catering software for corporate catering and I would highly recommend it to anyone in the same space. Very easy to use and simple to customise for your own business. The Flex team are quick to respond to queries and happy to add recommendations to their platform. Great business and great software.

Joseph Calnan

7 years ago

Great software for our small catering company. It has revolutionised the way we work from taking orders online to invoicing. The team at Flex have also been incredibly helpful throughout the whole process and are immediately available if/when we have any issues/questions.

Lauren Hamilton

7 years ago

Excellent service and support from the team - great to easily be able to problem solve as needed. Product fits our needs, makes things easy and is simple to use if you have some (small amount) of experience with similar software. A great solution.

Rael Ross

7 years ago

Hands down, the best catering software we have ever come across!

Peter Botros

7 years ago

Flex Catering was the best business decision we made. It has built consistency within the business and provided transparency for our customers. Now customers can view and order from our online menu. Our staff can easily identify the confirmed orders and print specific production reports for the kitchen and drivers.
Customer support is always online and very helpful. New versions are released every few weeks or so with nice additional features which are always very welcome and helpful.
A big thumbs up to the Flex team :)