Getting Started

Flex Catering is a cloud-based catering management platform designed to help businesses streamline online ordering, event management, venue booking, production, delivery, invoicing and customer management. Whether you operate a corporate catering business, manage events and venues, or run multiple locations, Flex brings your catering operations together in one easy-to-use system, reducing manual work and improving efficiency.

Flex Catering is designed for professional catering businesses of all sizes. It supports corporate caterers, event caterers, restaurants, venues, universities, healthcare providers, contract caterers and multi-location foodservice operations. Flexible workflows and modular features allow businesses to tailor the platform to their operational requirements while supporting future growth.

Yes. We offer personalised demonstrations to help you evaluate whether Flex is the right fit for your business. Where appropriate, we can also provide access to a demonstration environment, allowing you to explore key workflows, features and functionality before making a decision. Our team is happy to guide you through the platform and answer any questions throughout the evaluation process.

Implementation time depends on the size and complexity of your catering operation. Most businesses can be configured and ready to begin onboarding within a few weeks, while larger multi-location or enterprise implementations may require additional planning. Our onboarding team works closely with you to configure your account, migrate data, provide training and ensure a smooth transition.

Many businesses are able to begin accepting orders shortly after implementation and training are complete. The exact timeline depends on factors such as menu setup, data migration, integrations and any custom configuration required. Our goal is to help you launch as efficiently as possible while ensuring your team is confident using the platform.

Yes. Flex can assist with migrating data from many catering software platforms. Depending on your existing system, this may include customers, products, menus and other business information. During the implementation process, our team will review your current data and recommend the most suitable migration approach to help minimise manual setup.

No. Flex is a cloud-based platform that runs in a modern web browser, so there is no specialised hardware or software to install. Users can securely access the system from their office, kitchen or remote locations using compatible desktop, laptop or mobile devices with an internet connection.

Yes. Flex is designed to scale as your business grows. Whether you’re expanding your menu, opening new locations, increasing order volumes or managing more complex catering operations, the platform can adapt to your changing requirements. Modular functionality and flexible configuration allow you to add new capabilities as your business evolves without changing systems.