Pricing & Plans FAQs

How much does Flex Catering Software cost?

Flex offers fixed subscription plans designed for different types of catering operations, with optional add-on modules available for businesses that need additional functionality. Visit our Plans & Pricing page to compare the available plans and request a personalised proposal.

Which Flex plan is right for my business?

The right plan depends primarily on how your business operates. Flex offers plans for corporate and drop-off catering, event and venue management, and businesses that require both workflows. You can compare the available options on our Plans & Pricing page, or speak with our team for guidance.

Can I add optional modules to my plan?

Yes. Flex offers optional modules that allow you to extend the platform based on your operational requirements. This means you can select an appropriate core plan and add further capabilities where needed.

Are there any setup or onboarding fees?

New Flex accounts generally include a one-time onboarding fee. This covers the agreed implementation services required to prepare your account, which may include system configuration, online ordering website setup, bulk menu and customer data uploads, training and launch assistance. The scope and cost will be clearly outlined in your proposal.

Can I upgrade my plan later?

Yes. You can upgrade your plan or add optional modules as your requirements change, allowing Flex to continue supporting your business as it grows.

Can I add more users or locations?

Yes. Additional users and locations can be added where required. Any applicable pricing will be outlined in your proposal or confirmed by our team.

Are software updates included?

Yes. Ongoing product updates, enhancements and general improvements are included with an active Flex subscription.

Are there any hidden fees?

No. Your proposal will clearly identify the selected plan, optional modules, onboarding services and any other agreed charges before you proceed. Card processing fees may apply when using integrated payment services and will be disclosed separately.

Google Rating

5.0

Flex Catering

4.5

Based on 17 reviews

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Melanie

2 years ago

We have been using Flex Catering for over 4 years in our Perth based catering business. We chose Flex after researching several other platforms and it was the best decision we ever made for the business. From the very start, we were amazed at the amount of time we saved on administration in both the office and kitchen. At first we were concerned about the cost of switching to an online catering program as we are a small business. However not only was Flex the most competitively priced platform, it ended up saving us the cost of another full time wage in the office. Our customers also love the online ordering system as is easy for them to place orders and pay online, and our overall business increased as a result. The support is great and they respond to any query or request very quickly. They are also always updating the program with even more new features and are responsive to suggestions from their clients. We highly recommend Flex Catering for any size catering business.

Daniel Kruithoff

2 years ago

It’s been 12 months now since we switched to Flex Catering for our catering business. It’s THE best decision we could have made for our business. The platform delivers stability and real flexibility. The team is responsive and have been great to work with. Highly recommend.

Beth George

3 years ago

Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders

Scott Simpson

3 years ago

I use Flex as a catering software for corporate catering and I would highly recommend it to anyone in the same space. Very easy to use and simple to customise for your own business. The Flex team are quick to respond to queries and happy to add recommendations to their platform. Great business and great software.

Joseph Calnan

7 years ago

Great software for our small catering company. It has revolutionised the way we work from taking orders online to invoicing. The team at Flex have also been incredibly helpful throughout the whole process and are immediately available if/when we have any issues/questions.

Lauren Hamilton

7 years ago

Excellent service and support from the team - great to easily be able to problem solve as needed. Product fits our needs, makes things easy and is simple to use if you have some (small amount) of experience with similar software. A great solution.

Rael Ross

7 years ago

Hands down, the best catering software we have ever come across!

Peter Botros

7 years ago

Flex Catering was the best business decision we made. It has built consistency within the business and provided transparency for our customers. Now customers can view and order from our online menu. Our staff can easily identify the confirmed orders and print specific production reports for the kitchen and drivers.
Customer support is always online and very helpful. New versions are released every few weeks or so with nice additional features which are always very welcome and helpful.
A big thumbs up to the Flex team :)